[ Terms of Service ]

Terms of Service

Last updated September 26, 2026

These terms cover this website and any coaching you book through it or directly with Jonah Matos, doing business as Pickleball IQ ("Jonah", "we", "us"). By booking a session, sending a request through this site, or stepping on court for a lesson, you agree to them.

01Booking and confirmation

Sending a form on this site is a request, not a booking. Nothing is held, and no court or spot is reserved, until Jonah confirms by reply.

Please wait for that confirmation before you send payment. If Jonah cannot fit the times you asked for, he will offer others or let you know.

02Prices and payment

Prices are the ones shown on this site when you book, or the price Jonah quotes you directly for custom sessions, groups, and corporate events.

Payment is by Venmo, Cash App, PayPal, or cash, before your first session or right after it. Those apps are run by other companies, and their own terms apply to the payment itself.

Court fees are not included. They are paid to the venue and vary by location. Sessions away from Jonah’s usual courts may carry a travel fee, which he will tell you about before you book.

03Credits, rescheduling, and refunds

Session credits and packages do not expire.
To move a session, text or email Jonah as early as you can and the credit moves to another day.
Unused credits can be refunded on request. The refund is the per-session price of the package you bought, for each session you have not used. For example, a 5-session pack at $40 a session with 3 sessions left refunds $120.
Sessions you have already attended are not refundable. Court fees paid to a venue are refunded only by that venue, under its own rules.
If Jonah cancels a session (weather, a court closure, illness), you choose: move the credit or get that session refunded.
Refunds go back through the method you paid with, or another method you agree on.

Custom and corporate events may have their own cancellation terms, which Jonah will agree with you in writing when he quotes the event.

04Health and assumption of risk

Pickleball is a physical sport. Lessons involve running, quick changes of direction, and balls and paddles moving fast. Injuries can happen, including sprains, strains, falls, eye injuries, and heat illness, even when everyone is careful.

You take part voluntarily and accept those risks. You are responsible for deciding whether you are fit to play. If you have an injury, a medical condition, or are unsure, check with your doctor first. Tell Jonah about anything that limits what you can do, so he can adjust the session.

Stop and tell Jonah right away if you feel pain, dizziness, or unwell. Bring water, and wear court shoes and eye protection if you want it.

Jonah may ask you to sign a separate waiver before you train. If he does, that waiver applies alongside these terms.

05Players under 18

A parent or legal guardian must book for anyone under 18, and agrees to these terms for them, including the section on health and risk.

06Text messages

If you opt in on one of our forms, Pickleball IQ may text you about your booking, sessions, and scheduling. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help, or contact Jonah using the details below. Carriers are not liable for delayed or undelivered messages. Opting in is not a condition of booking.

07On court

Follow the rules of the venue you are playing at, and treat other players, venue staff, and Jonah with respect. Jonah may end a session without a refund for that session if someone’s behavior makes it unsafe for others.

08Photos and video

Jonah may film parts of a session so you can watch your technique back. That footage is for your coaching.

Jonah will ask before using footage or photos in which you can be identified to promote the business, and for a player under 18 he will ask the parent or guardian. You can say no, or change your mind later and ask him to take something down.

If you send match footage for video review, you confirm you have the right to share it. Jonah uses it only to coach you and will not publish it without your permission.

09This website

The text, photos, video, and branding on this site belong to Jonah or are used with permission. Please do not copy them for commercial use without asking.

Coaching advice on this site is general information, not medical advice. Links to other sites, such as payment apps, DUPR, Instagram, and TeamReach, are provided for convenience. Jonah does not control those sites and is not responsible for them.

10Limitation of liability

Coaching is provided "as is". Jonah does not guarantee any particular result, rating, or DUPR change.

To the fullest extent Florida law allows, Jonah is not liable for indirect or consequential losses, and his total liability to you for any claim about the coaching or this site is limited to the amount you paid him for the sessions involved. Nothing in these terms limits liability for gross negligence or intentional misconduct, or anything else the law does not allow to be limited.

11Governing law

These terms are governed by the laws of the State of Florida. Any dispute will be handled in the state or federal courts located in Hillsborough County, Florida. Before going there, please contact Jonah first. Most things can be sorted out with a conversation.

12Changes to these terms

These terms may be updated from time to time. The date at the top shows the latest version. Sessions you have already paid for keep the refund terms that applied when you paid.